Frequently Asked Questions

All sales are final. Please contact us by email if you have any further questions at giata.co@outlook.com 

At G I A T A, we pray that you are satisfied with your purchase. If you are not satisfied with your gems, please reach out to us at giata.co@outlook.com and we will take care of all concerns to the best of our ability. Thank you so much for your understanding!

At G I A T A, we ship Monday through Saturday via the United States Postal Service. Please choose the flat rate shipping of $4.00 USD at checkout. We currently only ship to customers residing within the United States of America and Puerto Rico due to shipping purposes. 

If you would like to cancel your order, please contact us at giata.co@outlook.com within 30 minutes of your purchase time and we will cancel your order. Thank you so much for your understanding. 

Bracelet Care:

In order to preserve the quality of your bracelets, please do not place them in/near water. Also, in order to keep your bracelets intact, I invite you to roll them off rather than pulling/stretching them off. 

Necklace Care:

In order to preserve the quality of your necklaces, please do not place them in/near water and please keep them separated from other metals. 

Rosary Care:

In order to preserve the quality of your Rosaries, please do not stretch them + please keep them separated from others metals.

Thank you so much for being here! If you have any questions or comments, please reach out to us at giata.co@outlook.com